NZ Agencies

Financial support: Government announced more MSD support for people who’ve lost their jobs because of the impacts of COVID-19. Kindly refer to the Work and Income website for more information.

This payment is available from 8 June 2020 and clients can find out all relevant information online.

Looking for a quick contact? Use our handy guide below, or if unsure whom to call, get in touch by MSG (bottom right) or via our forums (Activity – Forum) Or call the Government Helpline on 0800 139 347.

Government Agencies

Biosecurity New Zealand
https://www.biosecurity.govt.nz/

0800 0083 33 (+64 4 894 0100)

Customs 
https://www.customs.govt.nz/

New Zealand callers
0800 428 786 (+64 9 300 5399)

Australia callers
1800 301 861

Ministry of Education
http://www.education.govt.nz/

New Zealand (Auckland)
09 632-9400

Employment New Zealand
https://www.employment.govt.nz/

Employment Services (MBIE) 0800 20 90 20

Ministry of Health
https://www.health.govt.nz/

New Zealand (Wellington)
(04) 496-2000

Healthline
www.healthline.govt.nz

Covid-19 line 0800 358 5453

General line   0800 611 116

Department of Internal Affairs (DIA)
https://www.dia.govt.nz/

Passports
0800 220 50 50 (+64 474-8100)

Citizenship
0800 22 51 51 (+64 4 474-8123)

Births, Deaths & Marriages
0800 22 52 52 (+64 4 474-8150)

Sydney passport office
1300 559 535

Translation Services
1301 559 535

Inland Revenue (IRD)
https://www.ird.govt.nz/

0800 227 774

Ministry of Justice
https://www.justice.govt.nz/

New Zealand (Wellington)
(04) 918-8800

New Zealand Qualifications Authority
https://www.nzqa.govt.nz/

0800 697 296 (+64 4 463 3000)

 

Ministry of Social Development
http://msd.govt.nz/

0800 559 009

Tenancy Services
https://www.tenancy.govt.nz/

0800 836 262

Community Organisations

Citizens Advice Bureau (CAB)
https://www.cab.org.nz/

0800 367 22

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